Mr. Suds
How we work
Our booking, pricing, and service policy — so there are no surprises for either side. Questions? Email us.
How a booking works
We come to your home or workplace and detail your vehicle there, using your water and electrical outlet — please make sure both are available at the address you book. We clean according to the package (Standard, Premium, or Polishing/Ceramic) and any add-ons agreed with you before we start. The full list of what’s included in each package is on our Services page, and that’s what we follow.
Pricing & add-ons
Package prices are listed on the site. Some things can only be priced after we see the vehicle in person — for example, seat and upholstery cleaning is quoted after a quick look, because it depends on the material and how dirty the seats are. If a vehicle turns out to be far dirtier than normal — for example construction dust/debris, or a first clean in many years — that can mean extra work and an added cost. In every case, any extra cost is discussed and agreed with you first; we don’t add anything to the price without your OK.
Products we use
We use professional-grade automotive detailing products suited to the surface being cleaned (exterior paint, interior plastics, fabric/leather upholstery), and choose gentler or biodegradable formulas where a suitable one is available for the job.
Payment
We accept cash and electronic payment (e-transfer or a payment link). A receipt is provided on request — paying by link automatically generates one. Once a service is done, it can’t be refunded.
Cancellations, no-shows & weather
- If you cancel or reschedule at least 24 hours before your appointment, there’s no charge.
- If we arrive at the scheduled time and the service is refused or cancelled on the spot, a $50 trip fee applies.
- In heavy rain or a storm, we’ll reschedule at no charge — either side can call it.
What we can’t always guarantee
Some contamination and wear can’t be fully removed — for example stains that have set in over a long time, mold, embedded odours, or rust staining on fabric or carpet. We’ll always tell you upfront if something looks unlikely to come out fully.
Removing tree sap or similar residue can sometimes reveal clear-coat or paint damage that was already underneath it — that damage was caused by the contaminant sitting on the paint over time, not by our cleaning. The same goes for a vehicle with pre-existing poor paint, a bad respray, or already-degraded materials (trim, rubber mats, etc.): we use careful, appropriately low pressure and the correct nozzles/tools for the surface, but we’re not responsible for pre-existing damage or materials that were already failing before we touched the vehicle.
Your information
When you book through this website, we receive the details you enter: your name, email, the service address and any notes. We use them to reply to you and arrange your appointment. This site also uses Google Analytics and Google Ads, which use cookies, to count visits and see which ads bring people here. To ask about or remove your details, email Mrsuds22@gmail.com.